Meet the Team

At Kept & Co., every treatment begins with a dedicated team that truly cares. From our skilled medical professionals to our talented nail technicians and beauty specialists, each member of our team brings expertise, precision, and a passion for helping you look and feel your best.

Alongside our lead practitioners, our fab team of nail technicians ensures every visit is an experience in self-care — where beauty meets confidence, and every detail matters.

Dr Susan Lovelle, MD, AFMC

Medical Director

Dr. Susan Lovelle, MD, AFMC, is a former award-winning plastic surgeon with over two decades of clinical and leadership experience. As Medical Director, she combines her surgical precision with advanced training in functional and lifestyle medicine to create comprehensive, personalized care for her patients. Her focus on hormonal balance, metabolic optimization, and preventive health allows clients to look, feel, and perform their best at any age. Dr. Susan’s integrative approach bridges medical science with modern wellness, transforming traditional care into true health restoration.

Joyti Dhillon

RN (Registered Nurse)

With over 20 years of experience in medical aesthetics and skincare, Joyti Dhillon is a trusted Registered Nurse and Licensed Medical Aesthetician dedicated to helping clients achieve healthy, radiant skin. Trained in Dallas, Texas, she combines medical knowledge with an artistic approach to deliver safe, natural results.Joyti specializes in laser treatments, injectables, and advanced skincare for all skin tones and types. As an industry trainer and mentor, she’s passionate about sharing her expertise and elevating standards in aesthetics. Her philosophy: skincare should be empowering, not overwhelming—and every treatment should leave you feeling confident and cared for.

Melissa

Licensed Esthetician

Melissa is a Charlotte native and licensed esthetician with over 8 years of experience specializing in results-driven skincare and personalized skin health. With a passion for combining effective treatment techniques with thoughtful client care, she is dedicated to helping each client feel confident through tailored services designed to support healthy, radiant skin.

Her favorite treatments include SkinPen microneedling for its precision and ability to visibly improve skin texture, pore size, and pigmentation through collagen stimulation, as well as Gua Sha for its sculpting benefits, lymphatic support, and ability to promote circulation while creating a deeply restorative experience.

Committed to building lasting client relationships through trust, education, and consistency, she brings a warm, approachable presence to every treatment while focusing on meaningful, visible results.